{"id":3161,"date":"2021-11-16T08:00:25","date_gmt":"2021-11-16T08:00:25","guid":{"rendered":"https:\/\/avispl.com\/mx\/?post_type=news&p=3161"},"modified":"2025-02-05T06:17:52","modified_gmt":"2025-02-05T11:17:52","slug":"avi-spl-earns-cisco-customer-experience-cx-specialization","status":"publish","type":"news","link":"https:\/\/avispl.es\/en\/news\/avi-spl-earns-cisco-customer-experience-cx-specialization\/","title":{"rendered":"AVI-SPL Earns Cisco Customer Experience (CX) Specialization"},"content":{"rendered":"\n

Company joins an elite group of Cisco U.S. technology partners <\/em><\/strong>who successfully guide customers to create new value across <\/em><\/strong>the Cisco solutions and services lifecycle<\/em><\/strong>.<\/em><\/strong><\/h3>\n\n\n\n

TAMPA, Fla. \u2013 November 16, 2021 <\/strong>\u2013 Today, AVI-SPL, the world\u2019s leading digital enablement services provider, is pleased to announce it has earned the elite Cisco Customer Experience (CX) Specialization certification. With this certification, Cisco recognizes how AVI-SPL\u2019s award-winning managed services successfully connect customers with technology to elevate user experience and create new business value. AVI-SPL also recently earned Cisco Advanced Enterprise Network Specialization in the U.S. and Cisco Advanced Collaboration Specialization in the UK.<\/p>\n\n\n\n

At a time when many companies and organizations are rapidly enabling their hybrid work strategies, these high-level certifications demonstrate AVI-SPL\u2019s commitment to being a trusted guide to help customers successfully achieve their business objectives with Cisco technologies. It also places AVI-SPL in an exclusive, specialized group of Cisco U.S. technology partners. As an elite Cisco CX specialist, AVI-SPL collaboratively leads customers through harnessing business value across Cisco solutions and services lifecycle.<\/p>\n\n\n\n

\u201cAchieving Cisco CX Specialization was paramount for us,\u201d said Tim Riek, executive vice president of technology and innovation. \u201cThis certification aligns with AVI-SPL\u2019s mission to elevate experiences, achieve customer objectives, and enable organizations to thrive and grow.\u201d<\/p>\n\n\n\n

To earn this prestigious Cisco specialization, AVI-SPL participated in a detailed application process including a third-party audit of its overall customer experience and customer success strategy. The qualification process included a review of the company\u2019s go-to-market approach, qualified personnel, standard operating procedures, technologies, and tools to track and improve the customer journey.<\/p>\n\n\n\n

\u201cAVI-SPL and Cisco are similarly customer-centric,\u201d said Tom Nyhus, AVI-SPL Cisco practice director. \u201cThe new Cisco CX specialization honors that mission for customer success and validates the value we create together through enhanced employee experience, top-rated enterprise security, and streamlined technology management.\u201d<\/p>\n\n\n\n

AVI-SPL\u2019s customer success model taps into the company\u2019s \u201cplan, deploy, operate\u201d framework of professional, managed, and support services designed to optimize AV and UC solutions across the globe. The AVI-SPL Cisco customer experience team engages in the early stages of every project to identify business use cases, desired outcomes, and key success metrics. They then customize each customer journey-map for measurable milestones and success. They also aid in removing barriers to adoption and work to accelerate the time from perceived value to realized value.<\/p>\n\n\n\n

To learn more about AVI-SPL and Cisco working together to create customer success, please visit: https:\/\/www.avispl.es\/cisco<\/a>.<\/p>\n\n\n\n

About AVI-SPL<\/strong><\/p>\n\n\n\n

AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services. AVI-SPL\u2019s highly-trained team works hand in hand with organizations worldwide \u2013 including over 80% of Fortune 100 companies \u2013 to strategize, design, deploy, manage, and support AV and UC solutions that are simple to use, scalable, serviceable, and measurable to ensure business objectives are achieved. Visit avispl.es<\/a> to learn more, or connect with AVI-SPL on Twitter <\/a>and LinkedIn<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

Explicabo.<\/p>\n

Ipsam quam.<\/p>\n","protected":false},"author":5,"featured_media":0,"template":"","meta":{"_acf_changed":true,"footnotes":""},"news-category":[309],"news-tag":[],"class_list":["post-3161","news","type-news","status-publish","hentry","news-category-press-release"],"acf":[],"yoast_head":"\nAVI-SPL Enhances Global Delivery Model With Vega Global<\/title>\n<meta name=\"description\" content=\"AVI-SPL enhances global delivery model, expands alliance With Vega Global, the AV and UC market leader in Asia. | Integrated delivery, strategy.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/avispl.es\/en\/news\/avi-spl-earns-cisco-customer-experience-cx-specialization\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"AVI-SPL Earns Cisco Customer Experience (CX) Specialization\" 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